Support

Need help or have an idea? We'd love to hear from you.

Email us at quantratum@gmail.com. We usually reply within 2 business days.

Frequently asked questions

How do I restore my purchases on a new device?

Open the Bloom Shop (bag icon on the home screen) and tap Restore purchases. A grown-up will be asked a quick question first.

Can my family share Bloomdoku Plus?

Yes. Bloomdoku Plus and island themes work with Apple Family Sharing.

The scanner didn't read my puzzle correctly.

Fill most of the frame with the grid, use good light and keep the page flat. You can fix any cell on the review screen before you start. Cells with an orange outline are worth double-checking.

Why is there no sound?

Bloomdoku respects your iPhone's silent switch. Turn silent mode off, and check that Sounds is on in Bloomdoku's Settings.

Will I lose my garden if I delete the app?

Your progress is stored only on your device, so deleting the app removes it.

Does Bloomdoku collect my data?

No. See our Privacy Policy.